Preguntas frecuentes del solicitante
Have a question about your flag or subscription?
Contact our Fly a Flag Program Coordinator, Andrew Andersen, at FlyAFlag@Johnsonbands.com.
Do I have to be present when my flag is installed?
When does the subscription period begin? End?
What if there is a tree or other obstacle at the prescribed installation location?
Our installers will adjust the location appropriately to make sure the flag can fly freely.
Can I request a specific location for the flag to be installed?
If you are present when the installers show up, you can make a request in person and they will do their best to accommodate it. Check this website for information on installation schedules.
Flags that are flying at night should be illuminated. Do we get a light with our flag?
No. But you are encouraged to place a small spotlight in your yard to light up your flag at night (but please don’t blind your neighbors!). An inexpensive solar-powered one would probably work great.
What do we do if we move in the middle of our subscription period?
I live in an apartment. Is there any way for me to participate?
Unfortunately, we are unable to place flags at apartments at this time.
Will my HOA allow this flag in my yard?
How will the flag be installed on my property?
What happens if the weather is supposed to be bad?
Safety is our first concern. If inclement weather is forecasted, the flags will not be placed. We will work to come up with a make-up date if possible. We will do everything we can so that we don’t have to skip any holidays.